The customer is key to us! At Customer Success Operations we guide our awesome customers in how to use Stratsys to get the best possible value from our products! How? By proactively supporting our customers in their use of our products, and always striving to create long-term relations with them.
Through data-driven analysis, we deploy the right efforts at the right time. In addition to this, we educate our users, create guides, videos, and other material. Our technical support act as experts on more specific questions from our customers and makes sure that our solutions are implemented and integrated with our customers in the best possible way.
We’re experts on ensuring that all questions are received and responded to in the best manner. We value a direct and honest dialogue in the team, but never forget to laugh, celebrate our success together or reaching out a helping hand when needed.